While other tech CEOs warn of mass job losses, Glean’s chief says AI will never replace a single worker
· Fortune
As AI takes over more of the grunt work of humans, some CEOs are sounding the alarm of a looming jobs wipeout. But Arvind Jain, the CEO of AI-powered enterprise search platform Glean, can’t imagine a world where workers are pushed out by the technology.
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“I don’t think AI—or actually, for me, hopefully forever, too—AI never replaces any human, and it just actually augments us, enables us, allows us to do higher quality work,” Jain recently said onstage at Fortune’s Workplace Innovation Summit.
“There are many who will talk about [whether] you can replace this role with AI, or that role with AI. But practically we work with the largest enterprises in the world, and we’re not seeing any role getting eliminated—not today.”
The Glean CEO’s perspective stands out in a crowded group of executives forewarning of a jobs apocalypse. Dario Amodei, the CEO of AI company Anthropic, warned that the tech could wipe out up to half of white-collar jobs within the foreseeable future. JPMorgan leader Jamie Dimon has also predicted AI efficiencies could lead to the elimination of some roles, and supports a local-led ban on mass firing employees in the name of AI. Meanwhile Jim Farley, the CEO of Ford Motor Company, warned that AI could replace “literally half” of white-collar workers in the U.S.
But not every CEO sees it as doom and gloom—and Jain has first-hand experience with what the tools can actually do. The $7.2 billion business has spent years building out its enterprise search and creating AI agents to foster efficient workflows. And the innovation has hit breakneck speed as of late; the Glean CEO said that when the company was first founded in 2019 by a team of former Google search engineers and tech experts, AI tools were nowhere near its capabilities in the current.
“When we started the company seven years back, AI was actually not as powerful as it is today,” Jain continued. “So we never really thought about this as anything more than a tool, an assistant that can actually help us maybe go a little bit faster in work that we do.”
However, AI has since become a force to be reckoned with—and some workers are hand-wringing over the fate of their careers. In 2025, AI was tied to 54,836 layoff plans overall; and since 2023, the tech has been connected to 71,825 job cut announcements, according to a report from Challenger, Gray & Christmas. However, some employers cutting headcounts en masse may be “AI washing” their layoffs to tout AI efficiency gains. And while AI is undoubtedly capable of taking over some job tasks, Jain is adamant it’s nowhere close to taking over human jobs.
“Of course, over the years [AI] has gotten better, so now it can actually not just find information for you, not just answer questions, but can actually do a lot of your work on your behalf,” the Glean leader said. “But it’s still not at a place where it replaces you…And actually my view, or my opinion, is that it’s going to be like that for [the] foreseeable future.”
This story was originally featured on Fortune.com